Sandy Barragan, Founder and CEO

Sandy is the founder of One Step Services and senior marketing director for the company.  She holds a Bachelor’s Degree in English with a pre-law emphasis from the University of Southern California and the University of California, Irvine.  Sandy began One Step Services in 1991 with her business partner, DeAnna Petersen, as a service exclusively for the real estate community of Prudential California Realty. Her team of designers and consultants can create, fulfill and manage a wide-range of industry-specific marketing campaigns for any business looking to increase their sales and client base, from print media to online application.

Read Sandy's full profile on  LinkedIn.

DeAnna Petersen, Co-Founder / Marketing Production Manager / Billing Support

DeAnna is the co-founder of One Step Services and production manager for the company.  She holds a Master’s Degree in Clinical Psychology from Chapman University.  She is responsible for the day-to-day management of client orders, databases, fulfillment and billing.  DeAnna’s commitment to the production of quality services for our clients ensures a smooth, easy process within our agency.

Allison Jones, Executive Director of Client Relations 

Carol Paddock, Customer Service and Account Manager

Carol’s background in the business world dates back more than 30 years as a manager and owner of several restaurants and bookstores. She has also been a licensed Realtor® since 1995 and has worked with top producing real estate agents for her entire professional career in both sales and support capacities.  Carol is the first person most of our clients get the opportunity to speak with to establish their accounts.  She is responsible for client introductory meetings and scheduling, as well as the follow-through on client orders as they enter our production schedule.  Carol’s goal is to help our clients get a marketing plan in place that best serves their goals.

Linda Kluge, Customer Service and Piece Production

Linda comes to us from a 20 year position as the assistant to the Vice President of the Marriott Hotel corporation.  Her background in customer service provides our clients with a point of contact within our organization that understands your need for answers to questions promptly and professionally communicated.  Linda’s purpose is simple:  get our clients what they want, when they want it, without hassle.

Kelly Brandt, Customer Service

A graduate of UCI with degrees in Management and Psychology, Kelly is responsible for the traffic flow in our customer service department, handling orders and dealing with customer requests.  Kelly will often be the member of our team that calls to follow up on orders or facilitate the collection of information pertaining to a particular job we have in process for you.  An invaluable member of team, she's got the answers to all of your questions.

Lori Campa, Senior Production Designer

Lori is our lead designer, responsible for ongoing client order production and piece design.  Lori holds a Bachelor’s Degree from Cal State Fullerton in Education and has been with our company since 1999.  She began her career with us in our direct mail production division and gradually transitioned to a graphic designer after three years in the mail fulfillment arena. Her expertise in the credible design of pieces, that meet both mailing standards and marketing strategy, have given our clients added peace of mind knowing that their messages will be both informative and deliverable into the hands of prospective consumers.

Nicole Tait, Production Designer

Nicole has been with our company for so many years, it feels like we've never been without her.  Moving through our company from part-time mailpiece preparer, to customer service follow-up and general go-to person, Nicole has settled into her new role as graphic designer with uncanny zeal and talent.  Her abilities to multi-task and work through the enormous amount of orders we have in our system are just two of the reasons she has become indispensable within our company.  Our clients can be assured of quality, speed and determined designs when they place their orders with Nicole behind the screen.

Tirtzah Carroll, Graphic Artist

Once in a while you come across a phenomenally great designer that knows what a client wants before they even do, and that is certainly true of this talented graphic artist. Tirtzah holds a Bachelor's Degree from Cal State Fullerton and was the Valedictorian of her graduating class at Platt College, earning a second degree in Graphic Design. Tirtzah has spent more than 10 years in identity branding design and her conceptual skills keep amazing our clients every time she completes a job. She is responsible for turning ideas into your profits and she designs custom marketing products for a variety of client applications.

Rae Master, Graphic Artist

Rae has a very keen and proven ability to help business owners take what they are doing to the next level through graphic design.  She believes that building on an idea and turning it into a visual masterpiece is a process that can increase revenue for the client with the finished product. Rae holds a Bachelors of Science degree in Graphic Design from the prestigious Art Institute of California.  Her years of hands-on experience in design, print and idea planning have given her the tools to bring concepts to life that can take any marketing campaign to the next level.  Rae is responsible for creating and implementing new brands: from the initial meeting with clients to the fulfillment of their design and utilization of the brand within the wide array of marketing materials that One Step Services offers.  She truly enjoys what she does every day, and this is constantly demonstrated by the tangible end result of her designs.

Jan has been making clients look their best since she began her graphic design work in real estate in 1992. She has come a long, long way since the days when creating flyers included using press-on letters for titles! Today, she uses our state-of-the art technology to design quality, custom brochures on-demand for our clients. Jan works hard to give our clients the personalized service and support needed to provide them with accurate, attractive brochures to help them present their products professionally to the buying public.

Brianna Alexander, Executive Assistant to the CEO

Dan Kemp, Mailroom Production Manager

Dan is here to make sure your pieces get into the hands of your consumers.  His department is responsible for the addressing, certifications, verifications and delivery to the post office of all of our direct mail pieces.  No matter how great a design or a mailpiece is, it’s nothing if it’s not prepared properly to get through the postal service systems.  Dan is the production manager in charge of database merge and mailpiece processing and has been with our company since 2004.  Dan is in charge of the quality control of our finished products and the scheduling of mailpieces for printing with our print vendors.

Trevor Holmes, Mailroom Support

Trevor handles the backroom mailpiece preparations necessary to get your marketing pieces off to a great start.  He is responsible for the addressing, certification, verifications and delivery to the post office of our direct mail pieces.  Trevor is also the liaison to our print vendors to make sure that all of the pieces scheduled to be mailed through his department are delivered to us on-time and in perfect condition prior to list processing in our facility.

We are

committed to

providing you

with the

best possible

product and service

 in the

marketing industry

today...

our team

guarantees it!